Why do I have a blinking green light while I am connected to both Wi-Fi and bluetooth?

A blinking green light means your AAWireless device is trying to connect to your phone. Once it has established a wireless connection with your phone, the LED should turn solid blue. If your LED remains blinking green, there is a problem with the connection. The best way to resolve this is issue is to use the troubleshooter in the companion app. If the problem is not solved after that please use the form at the end of the troubleshooter in order to contact our support.